You are very good at doing what you do, but training needs a different set of skills. It doesn’t have to be a frustrating, nerve-racking ordeal for either of you. You can learn the training and coaching skills you need to pass your job knowledge and skills to other people, saving time, improving performance and bringing rewards all round. Here are the most common mistakes people make when giving on-the-job training:
The wrong starting point
- Not thinking about the business need, what you want to achieve, the timing, the task, the person.
Trying to cover too much
- Just because you can do the job doesn’t mean someone else will learn it from your quick run-through while they listen or watch you.
An unsuitable environment
- Not thinking about the right surroundings, undisturbed time, preparing all the equipment you need.
Not understanding your learner
- Not considering whether they are ready for this, what prior knowledge they have, or the best way to train them.
No prior briefing or overview
- If your learner doesn’t understand why they are learning this task or procedure and how it fits into the overall scheme of things, it will be less easy for them to understand.
Talking and telling
- No-one remembers very much for very long from just being told. Something to bear in mind if e-learning is involved.
Creating a 500-slide PowerPoint presentation!!
- No joking, I’ve seen this. Do you even need one PowerPoint slide?
Asking the wrong questions
- Are you really checking that your learner understands?
Blaming the learner when it goes wrong / they don’t get it / they make mistakes later
- The responsibility for the success of the session rests squarely with you, the trainer. End of.
Not following up later
- Are you sure you can leave them on their own, or should you put help in place?
- Not checking the learning is embedded
- Did I say 10? This is the most important and so often forgotten. No systems in place to make sure the desired result is achieved.
If you want your on-the-job training and coaching to make an impact, save you stress and wasted time, and improve performance in your team, do please get in touch.
You can email me at [email protected].
I look forward to hearing from you.